Unmistakable LLC dba Thank.FYI ("Company," "we," or "us") respects Your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs Your access to and use of Thank.FYI, including any content, functionality and services offered on or through Thank.FYI (the 'Website and Service'), whether as a guest or a registered user.
Use of the Website and Service is also subject to the Terms of Service and Acceptable Use Policy.
When accessing the Website, the Company will learn certain information about You, both automatically and through voluntary actions You may take, during Your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between You and the Website.
Please read the Privacy Policy carefully before You start to use the Website.
By accessing or using the Website, including creating an account, You accept and agree to be bound and abide by the Privacy Policy. If You do not want to agree to the Privacy Policy, You must not access or use the Website.
Children Under The Age Of 13
Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If You are under 13, do not use or provide any information on this Website or on or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about Yourself to us, including Your name, address, telephone number, email address, or any screen name or user name You may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If You believe we might have any information from or about a child under 13, please contact us at abuse@thank.fyi.
Types of Information We Collect About You
When You access the Website, the Company will learn certain information about You during Your visit.
Information You Provide To Us. We collect information that You voluntarily provide when You create an account, fill out forms on the Website, contact us, respond to surveys, submit feedback, create or edit content within the Service, or purchase a product or service.
We use the information You provide to communicate with You, deliver the requested product or service, improve overall service performance, and provide information about the Service, including product updates, pricing changes, and availability notices.
Information We Collect Automatically. When You access or use the Website or Service, we automatically collect certain technical and usage information, including log data, device and browser information, IP address, timestamps, pages or features accessed, and actions taken within the Service. We use this information to operate, maintain, secure, and improve the Service, detect abuse, and diagnose technical issues.
Some analytics data is collected in aggregated or anonymized form and is not used to identify individual users.
Use of Cookies and Similar Technologies
We use cookies and similar technologies, including server logs and local storage, to operate, secure, and improve the Website and Service. These technologies are used for purposes such as authentication, session management, billing, analytics, performance monitoring, and abuse prevention.
Information collected through these technologies may include IP address, timestamps, pages or features accessed, referring URLs, device or browser information, and interactions within the Service.
We may use third-party service providers, such as payment processors and analytics providers, that place cookies or similar technologies solely to provide their services to us. These providers act as data processors and are not permitted to use the information for their own advertising or marketing purposes.
We do not use cookies or similar technologies for third-party behavioral advertising or cross-site tracking.
Email Communications
If You contact us by email or provide Your email address when creating an account or purchasing a product or service, we may retain the content of those communications, Your email address, and our responses. We use this information to provide the Service, communicate about Your account, respond to inquiries, and deliver service-related messages.
We use third-party email service providers to send and receive email communications on our behalf. These providers act as data processors and are permitted to use Your information only as necessary to provide their services to us.
We do not sell or rent email addresses. We do not share email addresses with third parties for their own marketing purposes.
Some emails are transactional or service-related and are necessary for operating the Service, such as account notifications, confirmations, security notices, billing communications, and updates related to Your use of the Service. These emails may not include an unsubscribe option.
Where we send optional product updates or informational emails, You may opt out at any time by using the unsubscribe link included in those messages or by contacting us at support@thank.fyi.
We send email communications in compliance with applicable law, including the CAN-SPAM Act.
Why We Collect Information
We collect and use personal information for the following purposes:
- To create and manage user accounts
- To provide, operate, and maintain the Service
- To enable the creation, publication, and hosting of user-generated pages
- To process payments and manage subscriptions
- To communicate with users about their account, transactions, and use of the Service
- To send onboarding and service-related communications that help users understand and use the Service effectively
- To send product updates, announcements, or educational information related to the Service, which users may opt out of at any time
- To provide customer support and respond to inquiries
- To monitor performance, diagnose issues, prevent abuse, and secure the Service
- To comply with legal obligations and enforce our agreements
Providing personal information is required for certain features of the Service, such as account creation and publishing pages. Visitors may browse public pages without providing personal information.
How We Use the Information That You Provide to Us
We use personal information to:
- Provide, operate, and maintain the Website and Service
- Present content and features relevant to a user's account and use of the Service
- Communicate with users about their account, subscriptions, transactions, and use of the Service
- Send onboarding, service-related, and educational communications to help users use the Service effectively
- Send optional product updates, announcements, or information related to the Service, which users may opt out of at any time
- Process payments and manage subscriptions
- Provide customer support and respond to inquiries
- Monitor performance, analyze usage, diagnose issues, prevent abuse, and improve the Service
- Enforce our agreements and comply with legal obligations
Disclosure of Your Information
As a general rule, we do not sell, rent, or share personal information for third-party marketing purposes.
We may disclose personal information to third-party service providers that perform services on our behalf, such as payment processing, email delivery, analytics, hosting, customer support, and infrastructure services. These service providers act as data processors and are authorized to use personal information only as necessary to provide their services to us and in accordance with applicable law.
We may work with referral partners or affiliates to promote the Service. In such cases, we may share limited attribution or referral information (such as a referral identifier or aggregated conversion data) to track the effectiveness of referral programs. We do not share personal contact information with referral partners or affiliates for their own marketing purposes unless you explicitly consent.
We may disclose personal information to professional advisors, such as lawyers, accountants, or collection agencies, where necessary to enforce our agreements, protect our rights, or comply with legal obligations.
We may transfer personal information as part of a merger, acquisition, reorganization, or sale of all or a portion of our business or assets.
We may also disclose information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal process, protect the safety or rights of any person, or prevent fraud or abuse.
How We Protect Your Information and Secure Information Transmissions
We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include the use of industry-standard security practices and working with reputable third-party service providers that maintain appropriate security safeguards.
Information transmitted through the Website and Service is protected using encryption in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Email is not a secure means of communication. While you may contact us by email, we recommend that you do not transmit sensitive information through email communications.
We may monitor, log, and analyze system activity to maintain the security and integrity of the Service, diagnose technical issues, prevent abuse, and ensure availability. Such monitoring is conducted for operational and security purposes and is not used for advertising or behavioral profiling.
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last updated" date at the bottom of the page.
If we make material changes to how we process personal information, we may provide additional notice through the Website, the Service, or other reasonable means.
You are responsible for reviewing this Privacy Policy periodically and for ensuring that we have an up-to-date and deliverable email address associated with your account.
Visitors' Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:
- The right to request access to the personal information we hold about you
- The right to request correction of inaccurate or incomplete personal information
- The right to request deletion of your personal information
- The right to request restriction of, or object to, certain processing of your personal information
- The right to request portability of your personal information
- The right to withdraw consent where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal
- The right to lodge a complaint with a supervisory authority
We process and retain personal information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of the Service.
When you request deletion of your account, we will delete or anonymize personal information associated with your account, subject to limited exceptions where retention is required by law or necessary for legitimate business purposes, such as billing records, fraud prevention, security logs, or dispute resolution.
Requests to exercise privacy rights may require verification of your identity.
Publicly accessible pages created through the Service may be unpublished or removed when an account is deleted or as otherwise described in our Terms of Service.
Some information, including aggregated or anonymized analytics data, may be retained in a form that does not identify you.
Contact Us
The Company welcomes Your questions or comments:
Unmistakable LLC dba Thank.FYI
2108 N ST STE N
Sacramento, CA 95816
Email: support@thank.fyi